Responsible Gaming —
Keep the fun within limits
31bd believes gaming should be for enjoyment, not stress. Our protection tools, self-exclusion and 21+ policy help you play with awareness.
What is responsible gambling?
Responsible gaming means treating gambling as a form of entertainment and maintaining control over your budget, time and emotions. At 31bd we believe every player should have that control. We are committed to creating an environment where gaming is safe, transparent and enjoyable.
If gambling causes anxiety, financial problems or family conflict instead of enjoyment, it is a sign that the situation needs to be managed. At 31bd we give every player the opportunity to set their own limits and, when needed, direct them toward professional support.
Our Protection Tools
31bd offers several dedicated features to help you play responsibly. Using these tools, you can keep full control over your gaming experience.
Deposit Limit
Set a maximum daily, weekly or monthly deposit limit on your account. If this limit is reached, the system will automatically block the transaction. Lowering the limit takes effect immediately, but there is a set waiting period before it can be increased.
Time-Out Feature
If you feel you need a break, activate the time-out. Your account can be temporarily suspended for anywhere from 24 hours up to 30 days. During this period no transactions or gameplay will be possible. The account is reactivated automatically once the break ends.
Self-Exclusion
If you feel gambling is having a negative impact on your life, activate self-exclusion. You can keep your account closed from 6 months up to permanently. During self-exclusion, opening a new account is not permitted and we will not send you any promotional messages.
Gaming History Review
You can view your deposit, withdrawal and betting history at any time from your account dashboard. Reviewing your own spending patterns is an important part of responsible gaming. We recommend reviewing your activity at least once a month.
Account Security and Verification
We verify the age of every account. There is an identity document verification process at registration to ensure no one under 21 can use the platform. Use a strong password and never share your login details with anyone.
24/7 Support Team
If you feel you need help, our Bengali-speaking live chat team is available 7 days a week, 24 hours a day. Whatever your concern — setting limits, self-exclusion or anything else — we will assist you with full confidentiality.
Warning Signs of Problem Gambling
Ask yourself the questions below. If most of your answers are "yes", it is important to seek help.
Are you repeatedly placing larger bets to try to win back money you have lost?
Do you feel restless or irritable when you are unable to gamble?
Are you hiding your gambling from family or friends?
Are you taking on debt or borrowing money to fund your gambling?
Is gambling interfering with your work, studies or family responsibilities?
Are you repeatedly spending more than your set budget?
How to Set Limits?
It only takes a few steps to activate a deposit limit or time-out at 31bd. You can change this at any time from your account security settings.
Log In
Log in to your 31bd account and go to Account Settings.
Open the Responsible Gaming Section
Click on the "Responsible Gaming" tab.
Select a Limit or Time-Out
Choose your daily deposit limit, weekly limit or time-out duration.
Confirm
Once you confirm the change it takes effect immediately. Let us know via live chat if you need any help.
Deposit and Withdrawal Limit Information
Staying transparent about financial limits is part of responsible gaming. The limits set by 31bd are shown below.
| Aspect | Amount | Method |
|---|---|---|
| Minimum Deposit | ৳200 | bKash, Nagad, Rocket, Upay |
| Minimum Withdrawal | ৳1,000 | bKash, Nagad, Rocket, Upay |
| Withdrawal Time | Usually within 15 minutes to 2 hours | |
| Welcome Bonus | 200% on first deposit up to ৳10,000 (10x wagering) | |
To keep your budget in check, only deposit money that you can afford to lose without it affecting your daily life. Never think of gambling as a source of income.
Age Verification and Minor Protection
21+ age is mandatory
The minimum age to open an account at 31bd is 21. You will need to verify your age with a national identity card or passport at the time of registration. If false age information is provided on any account, that account will be permanently closed and deposited funds may be forfeited.
Device Security
If there are children or teenagers in your household, make sure they cannot access your 31bd account. Always log out after use and keep your password secure. It is best not to use a browser password manager on a shared family computer or phone.
Report a Suspicious Account
If you suspect that a minor is using 31bd, please notify us immediately via live chat or email. We will investigate promptly and take the necessary action.
Parental Responsibility
Parents can install parental control software on their devices to block access to online gambling sites. This provides an additional layer of protection for children.
Tips for Healthy Gaming
Set a budget before you play and stay within that limit.
Think of gambling as entertainment, not a way to earn money.
Do not place larger bets trying to win back money you have lost.
Do not play while drinking alcohol or under emotional stress.
Take regular breaks and spend time with family and friends.
Review your gaming history and spending once a month.
Do not let gambling replace your other hobbies and activities.
If you are experiencing problems, seek help straight away without delay.
Responsible Gaming FAQ
Answers to common questions about responsible gaming are provided below.
Play with awareness,
enjoy the fun
Enjoy your favourite games in a safe environment at 31bd. If you have questions, read our FAQ or speak directly with our support team.
For ages 21 and above only. Play responsibly.